Telesales Supervisor
Job Opportunity at The Company

Posted on Oct 9

http://www.thecompany.com    

Location: Texs, TX
Job Type: Full Time
Job ID: W4144127

Who is 360 Market Solutions
360 Market Solutions is a managed services and solutions company headquartered in Houston, TX with regional offices in Atlanta, GA and Denver, CO.  We provide turnkey managed sales, marketing and customer management solutions utilizing state-of-the-art technology and a highly talented and experienced team.

Our Purpose
To provide end-to-end managed solutions to utilities, retail & solar energy providers, and solar developers in a simple, friendly and trusted ways that show value and reduced cost.
To build a reputable nationwide brand, shareholder growth and a profitable 360 Market Solutions with uncompromising integrity.

Culture Tenets
Our people are at the heart of what we do, and they are the reason why we are successful.  We only hire and retain partners who embody and live our culture tenets:
  • Integrity: Uncompromising integrity and a devotion to doing what is right.
  • Passionate: A hunger for excellence.
  • Innovative: Always advancing and exploring new ways to solve future challenges.
  • Skilled: Active seekers of knowledge that make us better.
  • Fun: A conscious dedication to spreading happiness to clients, customers, and partners.

Who we are looking for
The 360 Market Solutions partners are skilled professionals who are committed to spreading a fun and supportive culture of excellence.  Our partners are passionate about our work, growing our business, and investing in their development.  360 Market Solutions partners do what is right, in every situation and operate with uncompromising integrity at the forefront of their mind.
We are looking for a skilled, and innovative Telesales Supervisor that shares our values, and is passionate about helping us spread our culture of fun and success.  This person should have excellent problem solving skills, be adaptable and not afraid of a challenge.  360 Market Solutions is a start up, which means every player on our team is motivated to create processes, autonomously solves problems, and enjoys a changing environment. 
If you enjoy a structured role or environment this role is not for you.  If you are not comfortable making decisions and taking initiative, this role is not for you.  If you are innovative, passionate, skilled, fun, and operate with uncompromising integrity, this role is for you!   

General Description
A 360 Market Solutions Telesales Supervisor is responsible for managing 10-15 Telesales Agents that will be educating and selling energy subscription service to potential customers in targeted residential areas.  This role will be responsible for driving sales metrics and meeting weekly and monthly sales quotas.  The Telesales Supervisor will also be required to ensure quality through ongoing training and quality checks with agents. 
The ideal candidate will have a passion for always putting the customer first, and an unwavering dedication to always doing the right thing.  The Telesales Supervisor role will be responsible for managing an honest and trustworthy team that operates with uncompromising integrity.  360 Market solutions team members are reliable professionals that enjoy being part of a winning team, but are also able to work autonomously to move our business forward.  Candidates should have excellent communication skills, be sales driven, and have a positive winning attitude!
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Responsible for managing and leading a team of 10-15 telesales representatives
  • Responsible for overall team performance in achieving the targeted weekly, monthly, quarterly and annual sales quotas
  • Ensure that all agreed upon metric targets for sales, costs, customer experience and other metrics are being achieved
  • Ensure that the telesales team is well trained and equipped to succeed in achieving both individual and team targets.
  • Ensure that all customer data is accounted for and processed correctly through all systems
  • Participate in developing a process to gather continuous feedback from clients, employees and customers
  • Ensure that all business activities are performed with the highest ethical standards and in compliance with the Companies Business Code of Conduct
 
SPECIFIC REQUIREMENTS AND EXPERIENCE
  • Minimum of 2 years sales management experience REQUIRED
  • Minimum of 2 year of Call Center sales experience REQUIRED
  • Minimum of 4 years sales experience REQUIRED
  • Energy industry experience preferred
  • Excellent leadership skills
  • Proven track record of successfully leading sales teams, meeting sales quota’s, and developing employees
  • Excellent communication and interpersonal skills
 
Education: High school diploma; College degree is a plus
 
 
 
More about 360 Market Solution:
360 Market Solutions was founded by Al King in 2016, and was built around his dedication to service with integrity.  As one of the great people leaders in today’s workforce, Al has always believed that success starts and ends with hiring the right people and treating them well.  This, people first, philosophy is at the core of how we approach building our business; from hiring the right people and supporting them with training and resources, to offering competitive compensation and investing in career development; serving our partners is at the heart of what we do.  Our success is simply the byproduct of having a highly skilled, and appreciated team.
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